At [Dastak Delivery (PRIVATE) Limited ] (“we” or “our” or “us”), we value your privacy and are committed to protecting it. This Privacy Policy for Riders (“Privacy Policy”) explains how we collect, use, and disclose your personal information when you use our services as a rider.

1. Information We Collect We collect the following types of information from you when you use our services as a rider:

• Account Information: When you create an account with us, we collect information such as your name, email address, phone number, and payment information to facilitate your rides.
• Location Information: We collect your location information when you use our app to request a ride or navigate to a destination. This information helps us match you with a nearby driver and provide you with accurate directions.
• Ride Information: We collect information about your ride, such as the pick-up and drop-off locations, fare details, and ride history.
• Communication Information: We collect information when you communicate with us, such as when you contact our customer support or provide feedback.
• Device Information: We may collect information about your device, such as the type of device, operating system, and version, to ensure compatibility with our app and improve our services.

2. How We Use Your Information We use the information we collect from you for the following purposes:

• Providing and Improving Services: We use your information to provide you with our services, such as matching you with a nearby driver, processing payments, and improving the quality of our rides.
• Customer Support: We may use your information to respond to your inquiries, provide support, and address any issues you may have with our services.
• Communication: We may use your information to communicate with you about your rides, promotions, and updates related to our services.
• Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes, such as responding to legal requests and enforcing our terms of service.
• Marketing and Analytics: With your consent, we may use your information for marketing and analytical purposes, such as sending you promotional offers, conducting research, and analyzing usage patterns to improve our services.

3. How We Share Your Information We may share your information with the following parties for the purposes mentioned above:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, customer support providers, and technology partners.
• Drivers: We share your information with drivers who provide rides to you, such as your name, location, and ride details.
• Legal and Safety: We may share your information with law enforcement authorities, government agencies, or other third parties when required by law or in response to a legal request, or to protect the safety and security of our users and the public.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a part of our business, your information may be transferred to the acquiring entity as part of the transaction.
• Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not personally identify you for analytical, research, and marketing purposes.

4. Your Choices and Rights You have certain choices and rights regarding your personal information:

• Account Information: You can update your account information at any time through our app or by contacting us. You may also delete your account, but please note that we may retain certain information for legal, regulatory, or legitimate business purposes.
• Location Information: You can control the location information we collect through our app by adjusting your device settings or turning off location services, but please note that this may affect the functionality of our services.